Mistakes
MSME Entrepreneurs makes daily
- FAILS TO HIRE THE RIGHT TALENT & doesn’t build on an active human resource structure
- FAILS TO PROFESSIONALISE THE CHANNEL distribution management process
- FAILS TO SEGREGATE CHANNEL SALES process from marketing
- COMBINES & CONJURES THE FOUNDER DIRECTOR’S ROLE with sales head role
- DOESN’T INVEST IN THOUGHT & STRATEGY & roadmapping leading to repeated failures
- DOESN’T INVEST IN SECONDARY SALES & remains over dependent on distributors
- Management information system(MIS) & SALES AUTOMATION SYSTEM IS NEGLECTED & considered superfluous
- OPERATES AS A MANUFACTURER,SUPPLIER & TRADER and doesn’t invest in the sales management process
- NO INVESTMENT IN BRAND BUILDING,consumer & retailer schemeing
- Considers itself a brand WHEN ITS JUST ANOTHER LABEL / NAME
Challenges
Of MSME Enterprise
- LARGE BRANDS WITH HUGE CONSUMER PULL & phenomenal management strength as competitors
- Chicken or egg diellema: TO SPEND FIRST ON BRAND OR WAIT FOR THE BRAND TO ESTABLISH ITSELF on its own before brand building expenses
- Consumers are buying, products are moving but EXPENSES ON CHANNEL DISTRIBUTION MANAGEMENT IS HIGHER THAN SALES
- RETAILERS ARE RETURNING UNSOLD STOCKS, distributors are not lifting new stocks unless return on unsold stocks are adjusted
- SALES TEAM ATTRITION IS HIGH because they are unwilling to take the pressure of sales of unbranded product
Drawbacks
Of MSME Enterprise
- The MSME OWNER IS THE MANAGER himself
- Loyal employees are the BEST EMPLOYEES, are they ?
- NO ADVISORY TEAM OR PROFESSIONALS TO COUNSEL the promoter on merits of his decision making
- PROMOTER DOESN’T TRUST PROFESSIONAL’S INSTINCT because of poor employee quality
- SCARED of expansion
- Expansion is RANDOM
- 60% EXPENSES ARE ADHOC & outside budgetary provision
- ABSENCE OF POLICY GUIDELINES for corporate decision making
- ABSENCE OF BUDGETING : annual, quarterly, monthly budgeting with presumptive detailed heads
- Clinical & NEUTRAL FAILURE ANALYSIS on quarterly basis
Ask Yourself
What kind of an entrepreneur am I ?
12 CHOICES
BRAND OWNER
- With remarkable PATIENCE
- Working with competent PROFESSIONALS
- DELEGATE DECISION MAKING to professionals
- Willing to spend and WAIT FOR RETURNS
- HAVE A WAR CHEST TO battle the channel
- Want to go NATIONAL in phases
- Want to REACH TO EVERY STORE in town
- Control the CHANNEL THROUGH PROFESSIONALS
- Selling brand VALUE TO INVESTORS
- TECHNOLOGY & process driven
- Distinguishes between SALES & MARKETING
- Building a business model to ATTRACT PE-INVESTMENT
OR
MANUFACTURER & TRADER
- Want QUICK returns
- Prefer RELATIVES & family members
- Decision making all BY YOURSELF
- Want QUICK returns
- Experimenting with a TINY KITTY of money
- Remain a CITY OR STATE SPECIFIC player
- Happy selling your STOCKS TO THE DISTRIBUTOR
- Let the DISTRIBUTOR CONTROL the channel
- Make money from SELLING PRODUCTS ONLY
- TECHNOLOGY CAN WAIT till the brand grows
- Driven by SALES ONLY
- Keeping the business closely HELD BY FAMILY